FAQ'S
Frequently Asked Questions
Some questions and answers appear on the product page, they are also answered here.
Some questions and answers appear on the product page, they are also answered here.
CR80 (credit card size) is an older designation for an ID-1. They follow the international ISO/IEC 7810 specs for financial plastic cards. The standard dimensions are 3.375" x 2.125" (85.60 x 53.98 mm) with a thickness of .76mm (1/32").
The dimensions for a "credit card size" card are 3.375" x 2.125" (85.60 x 53.98 mm) with a thickness of .76mm (1/32"). These are also known as CR-80 or ID-1 cards.
This question sort of puts the cart before the horse. We print your plastic cards to the specifications of your POS/merchant services provider. Please check with them to find out what their specs are. Here is a good reference for orders with magnetic stripes: The Complete Beginner's Guide to Mag Stripes. The operation of the software, and how your provider “uses” the cards are support issues for your point of sale provider.
We don’t offer merchants services at this time, but we work with many excellent providers that we can recommend highly. Kindly give us your contact details thru chat, email, or by phone and we’ll be happy to get those recommendations to you.
If you are having issues with any aspect of our web site, contact a representative via chat or phone us at 845-426-2300, so that your order can be processed manually. You may also email us at Sales@CardPrinting.com Alternatively, you can try a different browser. Our forms do not interact with the outdated Internet Explorer browser. Best to use with Chrome, Firefox, Edge or Safari.
If you are having issues with our order form, kindly contact a representative via chat or phone so that your order can be processed manually. You may also email us at Sales@CardPrinting.com.
Yes we sell desktop card printers. Each unit is packaged with 100 blank cards. Contact us via chat or at Sales@CardPrinting.com.
We can sure try. Just show us the quote that you received, and we'll see if we can match or beat that quote. You can chat with us or email Sales@CardPrinting.com to get the ball rolling.
>A gift card sleeve is a wrapper that is constructed in such a way that you can slide the gift card into it, therefore protecting the gift card from dirt, dust, etc. Tyvek® is a material that many printers and converters use to construct the gift card sleeve. It is known for its durability as you cannot tear Tyvek®. A gift card holder (also known as gift card carrier) is similar to a greeting card. It has a front cover that folds over the back cover, like a greeting card. The back cover usually has 2 slits die cut into it, to tip the card into so it stays in place. If there are no slits, a removeable glue dot (available at stationery stores) is often used to keep the card in place. We have both custom printed and generic pre-printed options for both these items. Please contact a representative via chat for further information and pricing.
30 mil is the standard for the card industry. It is also the best value for short run/smaller quantity orders.
Yes, we do! Please email our sales department for more information, or chat with us.
When ordering "variable data" on a card order, you are intending to change elements that appear on a card. It could be as simple as a name or number, or it could be more complex, like using different imagery or call to actions that would make a card highly personalized for your target or recipient. Most common usage of variable data in plastic card printing is simple consecutive numbering. If you have any questions or need advice on how to proceed with this feature, please chat with or contact a CardPrinting.com representative for more information.
We can make cards that are compatible with all systems, as long as the correct specifications are given to us. We also send test cards once an order is placed. While your order is being printed, the test cards are sent for you to test and approve. Once we receive your approval, we encode and number your cards.
That is a software capability, and we would urge you to get that information from your point-of-sale provider.
This question sort of puts the cart before the horse. We print your plastic cards to the specifications of your POS/merchant services provider. Please check with them to find out what their specs are. Here is a good reference for orders with magnetic stripes: The Complete Beginner's Guide to Mag Stripes. The operation of the software, and how your provider “uses” the cards are support issues for your point of sale provider.
We don’t offer merchants services at this time, but we work with many excellent providers that we can recommend highly. Kindly give us your contact details thru chat, email, or by phone and we’ll be happy to get those recommendations to you.
That is a question for your credit card processor. It is the terminal that carries the transaction information to the processor. It will depend on your credit card processor but generally we can make our cards work for any POS provider/merchant card services and their terminals.
Unfortunately, Intuit requires their subscribers to use only their gift card service.
While we can print for over 2500 different POS providers, First Data Merchant Services currently allows their gift cards to be printed only by them.
Yes, Tele-Pak is an approved gift card vendor for Micros Systems, and our cards can be used with OPERA Reservation System.
That is a question for your credit card processor. It is the terminal that carries the transaction information to the processor. It will depend on your credit card processor but generally we can make our cards work for any POS provider/merchant card services and their terminals.
We can print the price on the card, if you wish to sell gift cards with specific denominations.
No, we do not print cards that can automatically deduct from your bank account. You may want to inquire with your bank if they offer such a service.
At this time, we don’t sell the point-of-sale software or equipment. We only print the cards. If you have an existing POS and want the cards you order from us to be compatible with it, you’ll need to provide us the details on how to encode the cards and what track they should be encoded on. Here is a good reference for orders with magnetic stripes: The Complete Beginner's Guide to Mag Stripes
Yes, it does.
We require a minimum of 300 dpi for color/grayscale files bitmap files. For a one-color/black & white bitmap file, we require 1200 dpi.
No, we do not. We cannot accept MS Word files for card art. The file formats we accept are: Adobe Illustrator files (.ai or .eps) - outline the fonts and embed the images. Photoshop files (.psd) - don’t flatten or merge the layers. Press-ready .pdf files. If those formats are not available to you, please contact your sales or production person, and they will suggest alternatives.
You bet! Please click on this link for our Art Evaluation page, and we'll take a look "under the hood," so to speak, and get back to you if any adjustments are needed. When uploading your artwork, if you were working with someone in particular, please make sure you choose them as your representative on the form.
We offer card design at very affordable rates. You will see that you can add that service to your order when placing it and checking out. Once the order is placed, one of our artists will reach out to you to discuss your project. If you would like to know more, see our design services page.
If you ask our art department, they will say they really love Adobe Illustrator files (.ai or .eps) that have had the fonts outlined and the images embedded. We also accept Adobe Photoshop files (don’t flatten or merge the layers, we need those!), and press-ready Adobe Acrobat (.pdf) files. Other files we accept: .jpg, .jpeg, .gif, .png at 300 dpi resolution. If those formats are not available to you, please contact your sales or production person, and they might be able to suggest alternatives.
Printing on clear plastic yields cards that are really eye-catching, but it can be tricky specifying colors. To preserve color quality, we will first print a layer of opaque white, they the other colors on top of that. That makes the printed areas opaque and leaves the unprinted areas transparent. Be sure to specify the areas you want opaque, and the areas you want transparent. If you are at all unsure about what you are specifying, it might be wise to ask about a press proof (also known as a production proof). It is an additional cost, but it gives you some peace of mind.
Embossing is limited to a single line of large 18 pt. font, consisting of up to 19 characters (including spaces). In the smaller 12 pt. type, up to 21 characters should fit on a single line. For more information about embossing, please see this page Embossing on Plastic Cards.
A vector format is best for foil stamping, so submitting artwork created in Adobe Illustrator would be best. A high resolution Photoshop file (300 dpi or better)is OK, but just not the best format for that production method.
Yes, we do. Just contact one of our representatives via chat, phone or email Sales@CardPrinting.com for help.
Yes, we do. Just contact one of our representatives via chat, phone or email Sales@CardPrinting.com for help.
Our minimum order for plastic cards is 250. The minimum order for keytags is 500 tags. For paper cards it is 10,000.
You can find the specifics of that in the email you've received from us after you placed your order, but here it is in general. If you ordered something printed on Composite Laminated, it will ship in 9-11 business days. If you ordered the PVC printing, then it will ship in 12-14 business days. Rush printing on the Composite Laminated material ships in anywhere from 2-6 business days, depending upon which service you ordered.